Fastener Supply Company recognizes that the disciplines of quality, health and safety and environmental management are an integral part of its management function. The organization views these as a primary responsibility and to be the key to good business in adopting appropriate quality standards.
FSC and its employees are committed to achieving total customer satisfaction by supplying its customers with quality product and services that meet or exceed specifications and requirements. FSC and its employees are committed to satisfying applicable requirements and continually improving this quality management system and the products/services it produces/provides. We will:
- Comply with all applicable laws and regulations.
- Follow a concept of continuous improvement and make best use of its management resources in all quality matters.
- Communicate its quality objectives and its performance against these objectives throughout the organization and to interested parties.
- Take due care to ensure that activities are safe for employees, associates and suppliers and others who come into contact with our work.
- Work closely with our customers and suppliers to establish the highest quality standards.
- Adopt a forward-looking view on future business decisions that may have quality impacts.
- Train our staff in the needs and responsibilities of quality management.
It is the aim of Fastener Supply Co. that with the total involvement and understanding of all staff through the implementation of the documented quality management system and information meeting the ISO 9001:2015 standard that we will exceed the expectations of our customers, staff and investors. View our ISO certificate.